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Delivery & Returns

Delivery

All our products are sent with DPD, one of the UK’s leading carriers. All packages are tracked and email notifications are sent direct to you when your item has been dispatched.

You will be able to choose one of the delivery options below when you check out.


Standard Delivery

£3.99

Standard Delivery is FREE on all orders over £40. Orders will take approximately 3 to 5 working days to arrive.

Next Day Delivery

£4.99

Orders need to be placed before 12:00pm to be dispatched the same day. Orders placed after 12:00pm will be dispatched the following working day.

Next Day Delivery by 12:00pm

£8.99

Orders need to be placed before 12:00pm to be dispatched the same day. Orders placed after 12:00pm will be dispatched the following working day.

Saturday Delivery

£8.99

Orders need to be placed before 12:00pm on Friday to be dispatched the same day. Orders placed after 12:00pm will be dispatched the following working day for delivery the following Saturday.

Additional delivery charges will apply to remote and offshore areas (Northern Ireland and postcodes HS, GY, JE, IM, KW, ZE)



Returns


If for any reason you may decide that you would like to return your item(s), please contact either returns@vkfofworcester.co.uk or 01527 864530 to resolve any issues.

Products must be returned in perfect resaleable condition (unless products are damaged or faulty). Please ensure the product(s) are returned in the original packaging that they arrived in. The customer is responsible for return postage costs, aside from damaged and/or incorrectly sent items.

For any damages and/or incorrectly sent items, sending a photo of the item to returns@vkfofworcester.co.uk will help to speed up the returns process and aid us in coming to a suitable solution. If a freepost returns label needs to be issued, this will be sent directly to your email address.